Case Study — Consumer Cellular

HOW WE GREW
CONSUMER CELLULAR
BY +45%

A holistic CRO strategy spanning 100+ test variations, homepage optimisation and checkout redesign — delivering sustained growth across mobile and desktop.

Consumer Cellular Work Sample

The Challenge

Consumer Cellular’s primary challenge was friction on their website. The homepage was causing a significant drop-off, preventing users from quickly reaching high-intent pages and adding items to their cart. The goal was to improve user experience by addressing key pain points in engagement, product discovery, and the path to conversion.

About The Client

Client Consumer Cellular
Industry Wireless / Telecoms
Service CRO & Site Experience
Market US — 50+ Demographics

The Results

+45.26% Mobile Conversions 2023 → 2024
+31.82% Desktop Conversions 2023 → 2024
+4% New Test Experiences Per Month

The Solution

The solution was to execute a data-driven CRO strategy with over 100 test variations and a 40% win rate. We designed multivariate tests on homepage navigation shortcuts, deployed an Exit Intent Pop-up driving an 8.48% purchase increase, and redesigned plan pricing to display Per Line Pricing, emphasising affordability and transparency as key conversion drivers.

Want results like these for your brand?

Schedule Your Free Strategy Call

Scroll to Top